The following are guidelines in the event that you must cancel your Kelea session. There is no refund for arriving late or leaving a session early. If you must cancel your
reservation, your cancellation fee will be determined according to the following:
• If you cancel your reservation more than 30 days prior to the session start date you will forfeit 50% of your deposit
• If you cancel your reservation 15-29 days prior to the session start date, you will forfeit 75% of your deposit
• If you cancel your reservation within 15 days of the session start date, you will forfeit 75% of your total payment.
Exceptions to our policy cannot be made for any reason, including weather or personal emergencies. Kelea Surf Spa strongly recommends purchasing Travel Protection Insurance.
If Kelea Surf Spa must cancel a session, all payments received to date will be refunded, which constitutes full settlement. Kelea Surf Spa is not responsible for expenses incurred
in preparation for any canceled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness.